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How to reset your library account password

Screenshot of One Search login screen

  • Either enter your employee ID number into the "User ID" field OR enter the email address associated with your library account into the email address field and click "Send":

Screenshot of library account password reset screen

  • You will receive an email with a link to reset your password. The email will be sent to the email address associated with your library account.
  • The new password must be at least 8 characters long; and cannot include the user name or any commonly used password.
  • If you are off-campus and can't access your Cleveland Clinic email, call the Library to reset your password at 216-444-5697.

How to reset your ILLiad password

  • Go to ILLiad
  • Click "Forgot your Password".
  • Enter your user name
  • You will get an email with information on how to reset your password.
  • If you are off-campus and can't get to your Cleveland Clinic email, call the Library to reset your password at 216-444-5697.