Skip to main content

Alumni Library Remote Services: Library Services during COVID-19

Contact Us

Chat: Ask Us button

Chat Hours: Mon-Fri, 7:30am-6:30pm, Sat, 8:30am-4:30pm

Phone & Email Hours: Mon-Fri, 9am-5pm


Phone: 216-444-5697


Library's Remote Services

Library is closed indefinitely, but staff is working remotely.

Library staff will help with:  

  1. Register for a Library Account  to access resources off-campus
  2. Library account troubleshooting -- email or call 216-444-5697
  3. Register for an ILLiad account to get copies of articles not available online
  4. Literature searches & systematic reviews -- email 
  5. Virtual training sessions -   email 
  6. Any questions about services, etc -- email or call 216-444-5697

Help Guides:

  1. Access the Library from Home
  2. Get articles from PubMed and other databases
  3. Create a Password/PIN
  4. Reset Password/PIN or ILLiad password
  5. Links to Online Training Resources
  6. COVID-19 Research Literature: Clinical Resources

Borrowing and Renewing Library Material:

  1. No borrowing from any library
  2. Items checked out will be automatically renewed
  3. Fines will be waived while the library is closed
  4. Return items once COVID-19 restrictions are lifted